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Whether you have a question about your order or need guidance choosing the right wellness product, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your wellness product does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return.
Can I exchange a product for a different model?
We are happy to help with exchanges within the return window. Reach out to our team by email or phone, and we will walk you through the process and help you find the right fit for your home wellness setup.
How do I choose between a red light therapy panel and an infrared sauna?
Red light therapy panels are designed for targeted use and fit easily into smaller spaces, while infrared saunas offer a full-body experience for deeper relaxation and recovery. Our team can help you decide based on your space, goals, and lifestyle.
What kind of power or space requirements do your products need?
Requirements vary by product. Red light therapy panels typically plug into a standard outlet, while infrared saunas and cold plunges may need dedicated space and ventilation. Each product page includes detailed specifications to help you plan.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness specialists aim to reply to every inquiry within one business day.
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Premium Quality
Owned and operated by Renewique, every product is selected for craftsmanship and long-term performance.
30-Day Returns
Shop with confidence knowing eligible purchases are backed by our return policy.
